Hi, I'm new to RMS and recently it has been acting weird...
When tendering using Cash at POS, it will prompt for CreditCard (CC) info each time if the exact amount is not entered. For example, if the total sale is $14.95 and if I entered $14.95 at the Tender Window as Cash Amount, everything works fine and will print the sale receipt as normal. BUT if enter as $15 (or any other amount not equal to the total sale) it will show the CC windows? It only happend when the amount is not equal to the total sale!
I checked the MANAGER settings and the Tender Type for "CASH" is set to "Cash"! Any other possible wrong settings? It has been working fine until this morning! Weird!
Any help will be greatly appreciated!
Thanks, Joshua