Tender types

We use a scheme at a store where customers get a discount by presenting a loyalty card type of thing. It was originally set up as a "Cash" type, but this was putting the tills out at end of day, as the till was reporting a higher amount than there was in the till (roughly equal to the discounted amounts).

The way it has been explained to me, the store has a "bank" which "pays" the amount of the discount, so what happens is that the total sale isn't discounted, rather it goes through at full value but the customer only pays $X and the "bank" pays the balance. Not really sure why it is done this way, and it seems convoluted to me, but there you go, I have to deal with it :)

I have set the tender type for this discount as "Other" for now, but I am wondering what the consequences of this are, and how will it be reported?

Reply to
ozzie
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Your drawer is still going to be out of balance in the same way. You need to have some sort of "IOU" to put in the drawer to represent the tender - or just run an X report to see how much was tendered to the Loyalty tender and enter it as a closing amount for that tender type.

Reply to
Glenn Adams [MVP - Retail Mgmt]

Reply to
ozzie

That will show on the X-Report as the Shift amount for the tender type, but you can also run the tender summary report...

Reply to
Glenn Adams [MVP - Retail Mgmt]

Why don't you set up the loyalty cards as a coupon or set up a "loyalty customer" with the automatic discount?

Reply to
Nate

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