Blank Tender Types

I see from your other post that you are using HQ. Are you seeing missing tender types at the Store or HQ Level? If it's at HQ, the store has probably created it's own tender type locally rather than having them sent from HQ via worksheet. If it's at the store level, they have probably deleted an existing tender type so there is nothing for those transactions to link to.

We are missing tender types at the Store level. The users at the store level don't have access to delete any tender types. I am trying to find out what happened from the users but to me it just seems like a bug right now.

Sid

"Glenn Adams [MVP - Retail Mgmt]" wrote:

Sid,

Push them back down to the stores with a 205.

Thanks Jeff, I tried doing that. It still hasn't given me a tender type. What I would like to find out is under what conditions does POS allow you to make a sales without selecting tender type.

Sid

"Jeff" wrote:

Sid,

There isn't one that I know of. I would get on the phone or remote into to that store and step by step through the Tender types.

Do the receipts show a tender on them?