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Tenders

Hi There

I have a weird problem wonder if anyone out there has seen it.

the problem I am facing is on a couple of POS machines (all different configs) on different sites.

Scenario: I have 3 tender types. CASH, VISA, MC

I do a sale of $60 and do split payment of $20 to each tender type. When I do my Z report and enter closing amount of $20 into each tender type my report will show MC shift total as $0 and over by $20.

I looked into the "TransactionEntry" table and the entry for MC is not in it.

Now I add anotther tender eg VOUCHER and do the similar scenario as above I will have VOUCHER shift total as $0 and over by $X. And again there wont be any entry in "TransactionEntry" table for VOUCHER.

It seems that the last tender type is not writen to the tables.

Any help or ideas would be appreciated.

Reply to
Topi
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Hi Topi, Please check select * from TenderEntry Where TransactonNumber=XX instead of checking the TransactionEntry Table. also let me know what procedure you are following when you create the new Tender, are you running the Blind Closeout or Z-report.

Also you can view that day transaction by going on view journal if this is enabled.

"T> Hi There

Reply to
Akber Alwani

Hi Akber

Thanks for reply.

I create new tender types in Manager and run a Z report.

I have got say Cash, VISA and MC.

I did a new transaction total of $75. Paid by split payment, $25 each. I do Select * from TenderEntry Where TransactonNumber= XX. Only two entrues are returned one being Cash and the other VISA. no record for MC.

Also when I look at the receipt/journal it only shows CASH Tendered $25 and VISA tendered $25 but nothing in regards to MC, although the total shows $75 but when matching with tendered amount it doesnt equate.

Cheers Topi

"Akber Alwani" wrote:

Reply to
Topi

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