Hi,
I am a small business specialist. I just got a call from a client saying that after she installed and migrated MS POS 1.2 from her old computer to the new computer, she got some compatibility issues. She mentioned that she lost her admin password for the system, since I have no experience on POS 1.2, do you know where should I find out more in order to help this client? Thanks.
Regards,
Edwin
Well, it is probably RMS 1.2 rather than MSPOS. MS Point of Sale (MSPOS) and Microsoft Retail Management System (RMS) are two differnet products. RMS *does* include an application called POS, which causes some confusion.
In either case, the system is based on MS SQL Server (usually either MSDE or SQL Server 2005 Express Edition). She probably doesn't have the 'sa' password for SQL Server. Of course it may be the Windows administrator password that she's lost, or even a cashier password that is stored within the database.
Microsoft has support available, but if she is not on a support plan she will have to pay for the incident - you should be able to find support by starting at
Glenn Adams Tiber Creek C> Hi,
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