I just got a call from the user. They followed the steps outlined. Everything went fine. But, when they try to start Manager, they receive the message "Could not connect to database". They shutdown and restarted the computer with no change to the message. They can get in to Administrator but not Manager.
Any Ideas?
"Jeff @ Check Po > MG, > > First, there is no default password, other than no password at all. > > Second, to change passwords, you do it in SO Administrator, using whatever password was used on install. SO Admin | File | Connect | put in your password | OK | Database | Change Password > > After changing the password, you must re-log into the SQL database using the new password at each machine. SO Admin | File | Connect | put in your new password | OK | File | Configuration | put in you new password | OK | File | Exit > > If you don't know the password, there is a document that describes how to manually change the password; >
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> > Must have access to CustomerSource > > -- > > Jeff > Check Point Software > > ==================================================== > > You must be using Outlook Express or some other type of newsgroup reader to > see and download the file attachment(s). If you are not using a reader, follow > the link below to setup Outlook Express. Click on "Open with newsreader" > under the MS Retail Management System on the right. > >
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