Product Suggestions & Feedback Now Available in Newsgroups!

x. Expand and select the appropriate newsgroup thread you are interested in voting on. The body of the newsgroup thread (or the free form suggestion text) is viewable in the right hand pane of your screen. Above the body text you are able to select "I Agree" or "I Disagree". Selecting one of these options casts your vote and is reported back to the appropriate product development team at Microsoft Business Solutions. Currently, Microsoft is not exposing the number of votes each suggestion receives.

What Happens to My Product Feedback and Suggestions?

========================================= Your feedback is delivered directly to the appropriate product development team which ensures that the people who work with our software day after day get the chance to help shape how future versions of our software will work. During the planning phase of the product lifecycle, each product development team will consider the highly "I Agree" voted suggestions as possible new features and functionality for an upcoming release.

Why Hasn't Anyone From Microsoft Responded to My Suggestion?

=============================================== There are two reasons why your suggestion may not have been responded to from Microsoft. First, product development teams only research and respond to suggestions during the product planning cycle. Most likely, the product which your suggestion was submitted for has not yet entered a product planning cycle. Secondly, Microsoft Business Solutions strives to release products which impact the broad community. If your suggestion is not something the broad community is asking for at this point in time you may need to wait a longer period of time before Microsoft responds. This allows more time for the broad community to vote and discuss your suggestion.

What Happened to the Suggestions Submitted in the Previous Online Suggestions Tool?

============================================================== Feel confident your suggestions are still available to Product Development and will be utilized in the next product planning cycle. However, because the new system is publicly available, customers and partners are unable to search suggestions entered prior to March 3, 2005. We apologize for any inconvenience this may cause.

Thanks!

Liz Hallen

Online Experience Product Manager

This post is provided "AS IS" with no warranties and confers no rights.

Reply to
Liz Hallen [MSFT]
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So should we be re-submitting our suggestions (previous to March 3rd), or can MS verify that the suggestions will be reviewed under the old system as well as the new one?

Reply to
Jason Hunt
Reply to
Liz Hallen [MSFT]

This move has totally clogged up the newsgroup with extraneous postings that are better served being in their own location. Those of us who choose not to use the Microsoft web-based system, can't even filter out the offending garbage as it is not identified as "product suggestions" or whatever.

I believe that most users of this newsgroup did so for assistance or to assist others - lets keep it for it's best purpose. At least provide some type of identification for those postings that are "suggestions" so that we can filter them and don't have to wade through volumes of postings that are not relevant.

Lyle

post Product Feedback and Suggestions! Up until about a week and a half ago product suggestions were only entered via our secure web sites (only accessible for our certified partners or customers on an enhancement plan), but we have since changed this process to allow anyone in the community to submit product suggestions! For those of you using Microsoft's Web based newsgroup reader I hope this is a feature that you are enjoying. For those of you using different newsgroup readers, you may have been wondering what all these posts are that appear to be suggestions! Here is a little information about the new functionality that the Microsoft Business Solutions newsgroups are now offering.

members a new way to submit product feedback! Product feedback and suggestions is now enabled via our public newsgroups through Microsoft's Web based newsreader. We are very excited to be moving to this Microsoft wide system.

(previously only available via secured CustomerSource and PartnerSource web sites).

by community members.

Solutions products will be built with a better understanding of our customer and partner needs than ever before.

day or night all year long!

another community member has already entered a similar suggestion. Click one of the product names below to search suggestions:

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Reply to
Lyle

Thanks Lyle for your feedback. See the reply post I just added for MPF.

Also another tid bit of information for those of you not using the Web based reader which Microsoft provides and will be available within the next month: All suggestions will have text appended to the end of the message body (but not in the title) that indicates to OE and other Newsgroup readers that the post is a suggestion posted from Microsoft's Web based reader. This text also includes a link back to the post so that OE users can vote on the suggestion if they agree.

Thanks again for your feedback, Liz

This posting is provided "AS IS" with no warranties and confers no rights.

"Lyle" wrote:

to post Product Feedback and Suggestions! Up until about a week and a half ago product suggestions were only entered via our secure web sites (only accessible for our certified partners or customers on an enhancement plan), but we have since changed this process to allow anyone in the community to submit product suggestions! For those of

you are enjoying. For those of you using different newsgroup readers, you may have been wondering what all these posts are that appear to be suggestions! Here is a little information about the new functionality that the Microsoft Business Solutions newsgroups are now offering.

members a new way to submit product feedback! Product feedback and suggestions is now enabled via our public newsgroups through Microsoft's Web based newsreader. We are very excited to be moving to this Microsoft wide system.

(previously only available via secured CustomerSource and PartnerSource web sites).

by community members.

Solutions products will be built with a better understanding of our customer and partner needs than ever before.

the day or night all year long!

another community member has already entered a similar suggestion. Click one of the product names below to search suggestions:

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Reply to
Liz Hallen [MSFT]

If they're going to do this, they should also put an indication in the subject line.

Reply to
Jason Hunt

I would have to agree with Jason and others.

I use Outlook Express to view the newsgroup, primarily for peer-to-peer support.

To clutter the newsgroup with feature requests and suggestions means wading through 'I want' stuff - adding nothing to the group. Either identify feature requests and suggesting in the SUBJECT LINE, not at the end of the message body, OR move to a new newsgroup. eg microsoft.public.greatplains.suggestions

Finally, newsgroup items get purged after three months, so it may be that the appropriate suggestions are no longer visible when it comes to reviewing them for the new product release. (Unless microsoft are archiving the newsgroups articles in their own personal copy) (Even my Outlook Express purges messages after six months, even though I have said to keep them indefinitively).

Robert

Reply to
Robert C

Thank you Jason, Morgan, and Lyle for your candid feedback. I certainly appreciate your opinion and want to make this process as painless as possible for you.

First to your point about Outlook Express. In the next month or so, you will start to see special text in each 'suggestion' marked thread. The special text will be at the bottom of the thread and will indicate this the thread is a suggestion and will offer a direct link for you to vote on the suggestion if you feel so inclined. This feature is being added specifically for those of you using things like OE as we realize that it's difficult to determine which threads are suggestions and which are not.

To your point about a seperate newsgroup, this is a FANTASTIC suggestion and one that we are looking into. Thank you very much for bring it up, hopefully this is a solution that we can provide for you that will be the best for everyone in the community.

Thanks again for your feedback on this new suggestion process,

Liz

This post> The MBS group seems to be off in their own world ... little or no

Reply to
Liz Hallen [MSFT]

Thanks Robert C for your feedback! See my post to Jason, Morgan and Lyle for some responses to your comments.

I did also want to touch on your comment about archiving. The suggestion threads are archived a bit differently than the regular comments or questions threads. They will be visible in the newsgroups for up to 1 year after the last person has voted on it. So for example, say I submitted a suggestion today and no one voted or responded to it for 364 days (one day before expiration) and someone came in on day 364 and voted on my suggestion it would continue to live in the newsgroup for another 365 days. We do this, because you are correct, we would not get to most of the features within the regular 3 month time period.

Hope this clarifies things a bit. Thanks again for your feedback.

Liz Hallen

This post> I would have to agree with Jason and others.

Reply to
Liz Hallen [MSFT]

Thank you Liz! HS

Reply to
HSalim[MVP]

Reply to
gjanssenmn

Hi gjanssenmn:

We're going to look at adding SUGG or something like that to the subject line of suggestion posts. As for a separate area for feedback, there's a fine line to walk since many things that people post as suggestions aren't really suggestions (either because the feature already exists or because they're miscategorized). Also, we want people to post workarounds, and we especially want knowledgable people like yourself to engage in discussion and debate on the suggestions.

Office has a suggestion mechanism that searches first (see

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. Windows will likely have a similar experience.

Reply to
Steve Anderson [msft]

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