I have a customer who purchased a DOS based POS package from us about 7 years ago. They use QuickBooks as their accounting program. The old POS package was integrated to QB. The old POS package updated individual customer balances for charges and payments. I was unsure if Store Ops would update individual customer balances in QB so I purchased QB 2005 Pro, installed it and after a few errors integrated it with Store Ops. When closed batches are posted, individual customer balances in QB are "not" updated. My customer thinks that with two different programs he needs customer balances updated in both program for the purpose of "checks and balances". Anyone have any thoughts on this or any ideas to reconcile this issue of checks and balances, knowing that all charges and payments are correctlly posted to QB? Thanks for your time and knowledge.
Kinnard L. Kohler Business Machines Systems
6101 South Shackleford Road Little Rock, AR 72204-8606 (T) 501-375-8380 (F) 501-375-0043 (Cell) 501-412-5686 Email: snipped-for-privacy@bmsar.com