For the past three weeks or so we have been implementing RMS and allowing charges to be made to Tendered "Store Account". Now when we go to print accounts receivable or statements, no data/balance is available. Purchase history shows that a charge was made to the "Store Account". Help... a statement is no good if it does not show a balance. (The company who sold us RMS was fired months ago do to gross incompetence.)
What is the Tender Type setting of the "Store Account" Tender? SO Manager, Database/TenderTypes
Glenn Adams Tiber Creek C> For the past three weeks or so we have been implementing RMS and allowing
Because your store account was set at "cash" for previous balances, it is my understanding that you won't be able to see a receivables list because the system doesn't believe there ever was one, it believes that they were paid in "cash". Any future store account purchases will then show up on account with a balance.
You're probably past this by now, but you also need to run a Z-Report on each register before changes to Tender Types will take effect.
Glenn Adams Tiber Creek C> Yes, I have learned that this is an issue of referential integrity.
Hi All, How to change is old history, any SQL syntex, which tables need to join and use update to changes account history into on Account?
Its a same problem with my customer, have almost 100 receivable but tender now change into Account? So how to solve old transcation from backend not adjustement?
Syed
"Garret Traylor" wrote:
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