Reference field on account receivables says (Pending)

I have a problem on one of our client's environments. In HQ Manager when viewing customer account information and then clicking on receivable to view the account receivables, only one or two receivables are shown. The reference field does not show the correct reference field from the AccountReceivable table or from the Transaction table, but instead shows (pending).

The data has been uploaded from the store and can be viewed in sql manager as well as by running the detailed accounts receivable report.

Any help as to what the (pending) reference means and why the correct data is not being displayed will be appreciated.

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Pending Reference
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