RePrint last Receipt

Hi All, When we wish reprint the last receipt on out Epson TM88iii it prints a VERY short receipt showing only Quantity, Item Number and Description but not in columns and no header or footer! Any ideas how to fix this? Thanks Mike

Reply to
MikeW
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Do you have Receipt Printer 2 configured for that register? Possibly with a different Receipt Format than Printer 1?

If you go to F4 - Journal, you should see the receipt that is going to print - does this look like what is printing when you use Reprint? If you use PageUp does the receipt you expected show up?

Reply to
Glenn Adams [MVP - Retail Mgmt]

Hi Glenn, Thanks for responding. I do have Receipt Printer 2 configured for our HP Inkjet Printer to print full-page format receipts. That is working well. The Journal does indeed show the correct Epson TM88iii receipt (complete with our logo) and prints well the first time. (The PageUp works OK also) However, to get a duplicate receipt from that same printer is where the propblem lies. A second printing from the Epson is very short, no logo, no header and no columns!

Any ideas to fix this would be greatly appreciated. Thank you!

"Glenn Adams [MVP - Retail Mgmt]" wrote:

Reply to
MikeW

When you use reprint, you're printing the last receipt in the journal, which is formatted for your HP Printer (printer 2). If you open Journal, then hit page up to get to the Epson receipt and hit the Print button, you should get a good reprint. Test this out and if it works, try reversing Printer 1 & printer 2 - so that the Epson Receipt is last in the journal - then Reprint should work fine...

Good Luck.

Reply to
Glenn Adams [MVP - Retail Mgmt]

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