At store operations level provide the ability to see a customer's purchases made at other stores. This would allow the clerk to check against previously purchased items to accept returns, suggest like items, and avoid selling duplicates
---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane.
formatting link