I have run across an intermittent problem. I was preparing some reports for our accountant and whenever I ran a Summary Report of Expenses, the first line would include "Retained Earnings". Different groupings of expenses resulted in different Retained Earnings numbers. The reports were formatted slightly different than the ones I produced last year. If I ran the Detailed Reports, they were correct. Then Quickbooks came up with a message that it had to close down. After rebooting the software the Summary Reports had dropped the unwanted Retained Earnings, and were formatted the same as last year.
That was two days ago. Today I had to re-run some of these expense summaries and it happened all over again, the Retained Earnings were in the list of Expenses, only rebooting the software does not correct the problem!
Any suggestions, I have tried everything I can think of?