Hi all.....completely lost here!!
qb pro will take out either 3% matching or a dollar amount. when the 3% exceeds the set dollar amount, it takes the 3% instead of the set dollar amount.
Does this make sense? I'd love to discuss this with anyone who can help. I'm a small business owners flunky offering this as a benefit, but don't know how to apply it properly. Thanks, jo
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I'll put my good money on the OP setting it up wrong rather than QB handling it incorrectly.
well, most of the confusion came from not setting a limit. For example, we set a dollar amount of 40.00, then a match of 3% but it was going over the dollar amount. I found a place to set a limit on the employee information section, and hopefully this will straighten it out. Thanks, jojo
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