Reconciling CC Account

The procedures you outlined are correct and the subsequent reconcilation should have appeared as you expected.

Based only on the facts given there are two possibilities. One, your data has become damaged or when you reconciled last month you posted the credit card payable to another vendor to whom you paid in full. Highlight the payment in the reconcilation window and click on the go to button to drill down to the actual transaction and see more details.

You have been doing it correctly - only, last month when you were goiung to make a partial payment, the "bill" should have only been for that amount. Not the full amount of the CC balance. Before going any further, you can go back to the "bill" you created & change it to only the amount that you actually paid. Then, your CC should reconcile fine - only show the amount that you actually PAID as a payment on the account. HTH N Owen

This did the trick. I guess I just assumed that QB would make the necessary adjustments.

An alternative method is to click cancel when you are prompted to post a bill. Then go to write checks and write a check to the CC vendor. Just make sure that the payment is posted to the CC account on the balance sheet. This allows you to pay whatever amount you want without generating a bill to pay. I only generate bills when I am going to pay them in the future. If I have already paid the vendor (or am about to) then using the write checks or the cc account register is faster.