I received advance payment from the customer before creating an invoice. Using QB Pro 2009, this paymnet was credited to the name of customer under item paymnet. Then partial amount was adjusted against the invoice and the remaining amount was retured to the customer by cheque. How to link this retuned paymnet with advance paymnet that stll showed as a credit on the name of the customer. No doubt "open balance" for that customer is $0.00, but "open balance report" showed both the amount i.e. credit balance as well as retuened amount. I appreciate your feed back.
Jayesh Shah
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