dealing with an ol-221-A

When I have problems like this, I remove the account online services, and then set them up again.

Here's the faq for OL-221

I suspect that in many cases, the OL-221 error may seem to go away on its own. as the fi's discover that their downloads are being rejected and change things at their end.

} Bernie Cosell wrote: } > I have a Quicken visa card that was doing direct-connect just fine } > until the end of October. But for the last several *weeks* now, it } > is getting nothing but OL-221-A. } } Here's the faq for OL-221 } }

thanks! The best part of that is telling me about the OFXLOG file -- didn't know [but hoped] quicken could tell me more about what its problem was with the server than just "error".

} I suspect that in many cases, the OL-221 error may seem to go away on its } own. as the fi's discover that their downloads are being rejected and } change things at their end.

I'll try doing the download again, and then I'll save the OFXLOG file and then, depending on what it tells me, I'll try again [probably uselessly again, sigh] to talk to someone at Chase about the problem.

THANKS! /bernie\

Hi, Bernie.

You are not alone!

I don't know if that news is comforting or not, though. I've only recently (6 months ago?) started downloading from Broadway Bank, based just 50 miles away in San Antonio. It took a few months to work through their username/password/PIN/"What's your Grandpa's first name?" setup. Just when things were working smoothly, OSU suddenly started giving me a red flag on that FI. Several voice calls to their "Online Banking Specialist" - and MANY attempts via Quicken to Set Up the account (Yes, I "deactivated" it in Quicken am trying to activate it again) - later, I'm still getting OL-221-A and occasional OL-221-8 errors. The messages always suggest to "Try again later."

I'll probably be on the phone again tomorrow to see if "Becky" can figure out if there is a switch that she must flip to enable this account - again.

RC