FIdelity Net Benefits site broken? or is it me?

Installed Q2009D over last weekend. Just noticed today (9/26) that no price updates for my mutual funds have been updated since 9/19.

Tried unactivating/reactivating, then even deleting and recreating the actual account, still only data is provided up to 9/19.

Anyone else having same problem with Fidelity Net Benefits?

Reply to
Andrew
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snipped-for-privacy@jkl.com (Andrew) wrote in news:48dcd393$0$4875$ snipped-for-privacy@cv.net:

No problems with mine, even last night.

Reply to
Bert Hyman

Working fine for me too. Bob

No problems with mine, even last night.

Reply to
Bob Wang

I don't use Fidelity Net Benefits.

Do you have securities there whose prices are not available via Quicken quote downloads? And were you getting prices for those securities in the past when you did a download from Fidelity?

It's being reported in the Quicken Forums that prices from financial institutions are not getting updated in Quicken's price history in Q2009 (and I'm pretty sure I have seen the same thing with bonds at my brokerage account ... though I am not using Q2009 on a regular basis, so I'm not watching as closely as others.)

Reply to
John Pollard

Thanks all - yes, all the securities from Fidelity Net benefits worked fine in Q2008D. I also noticed that half of my individual stocks in another brokerage account also do not get updated w/Q2009D. Thanks John for the reminder about the Quicken fora - I'll start monitoring those as well. I tend to only go there when I have specific issues - this NG is so much more conversational (!).

Reply to
Andrew

I've had one day with price problems but with my mutual funds with my Vanguard 401(k). I am also having problems with Vanguard missing transactions - I am missing 60 transactions were not downloaded and I was missing about 20 transactions on the 10th. They are a pain to manually enter because Vanguard's presentation does not match Quicken regarding the Source.

I also have a question, on the investing tab there is an online portfolio button that does nothing. What is it for? Also how do I get my portfolio to sync - it seems to be erroring out since the upgrade from 2008.

Oilcan

-----Orig> Installed Q2009D over last weekend. Just noticed today (9/26)

I don't use Fidelity Net Benefits.

Do you have securities there whose prices are not available via Quicken quote downloads? And were you getting prices for those securities in the past when you did a download from Fidelity?

It's being reported in the Quicken Forums that prices from financial institutions are not getting updated in Quicken's price history in Q2009 (and I'm pretty sure I have seen the same thing with bonds at my brokerage account ... though I am not using Q2009 on a regular basis, so I'm not watching as closely as others.)

Reply to
Oilcan

I did a download yesterday from Vanguard using Q2009; looks to me like I got all the transactions I should have (my Q2009 file matches my Q2008 file).

You might want to call Vanguard. As tech-support goes, they're pretty good.

To access Quicken.com. It works for me.

There's been a lot of discussion about this in the Quicken Forums ... which finally got so full of nastiness and stupidity that I quit reading those threads.

What I seem to recall reading is that you must create a new user-id, etc. to use the NEW Quicken.com.

I also believe that there were numerous changes to the way Quicken.com works (including the elimination of Web Entry), and I think that the uploading of data from Quicken to Quicken.com is basically not working ... yet.

For more accurate and detailed info, I suggest reading the various discussions in the Quicken Forums. I don't use Quicken.com, so I am not terribly interested in the details.

Reply to
John Pollard

Thanks John. All I can see that the new Quicken.com is Portfolio and unless I am able to sync it with Quicken it is pretty useless to me. Then again Quicken.com is useless to me as I already can see my consolidated investments elsewhere with real time quotes.

I think I will go through and mark everything not to sync with Quicken.com and see if that clears the update error.

-----Orig> I've had one day with price problems but with my mutual funds

I did a download yesterday from Vanguard using Q2009; looks to me like I got all the transactions I should have (my Q2009 file matches my Q2008 file).

You might want to call Vanguard. As tech-support goes, they're pretty good.

To access Quicken.com. It works for me.

There's been a lot of discussion about this in the Quicken Forums ... which finally got so full of nastiness and stupidity that I quit reading those threads.

What I seem to recall reading is that you must create a new user-id, etc. to use the NEW Quicken.com.

I also believe that there were numerous changes to the way Quicken.com works (including the elimination of Web Entry), and I think that the uploading of data from Quicken to Quicken.com is basically not working ... yet.

For more accurate and detailed info, I suggest reading the various discussions in the Quicken Forums. I don't use Quicken.com, so I am not terribly interested in the details.

Reply to
Oilcan

Submitted a bug report about Fidelity Net Benefits not working. (No one answered/updated the post in the Community Fora I posted ). Stay tuned.

Reply to
Andrew

Well, Fidelity NetBenefits (as well as another minor stock price downloading problem that also magically seems fixed as well) now works. The 'fix' was a sledgehammer approach that I worked with Fidelity on. They have seen that in certain accounts that were migrated from Hewitt as a 401k plan administrator (as was mine), that going to Q2009 indeed did not download price history.

In a separate account, they had me make a new one with them and all seemed well. But we could not get my real account to work, even after deactivating and reactivating. So I took the big bullet, backuped up my old fileset for historical purposes, and simply deleted the old and started a new one with place holders as the initial entries. Not the most elegant, I lose the historical record (that only went back 6 months prior), but what the heck, it's a 401 K and I don't need a historical basis for tax reporting purposes anyway.

I would NOT recommend doing this for any taxable account if you use Quicken to try to figure out capital gains since you lose cost basis. But in this case, not a problem for me.

(The other minor stock price downloading problem that seems fixed in this same time period was that Quicken would consistently only download 1/2 of my stocks; I'd have to either wait until the NEXT day or they would never download at all and I'd have to manually update them. But that seems 'fixed' now. Not sure Release 2 did it, or what, but I'm not arguing with success.)

Reply to
Andrew

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