"Scott W" wrote in
Hope I can explain this as it seems complicated: I have a reoccurring home loan set up auto post to my savings account. My file was imported from MS Money. Was working fine for a few months but now it fails to enter the monthly transaction to my savings journal. In the bill pay section, there is5-6 repeat occurrences in the current month all seem identical. I try to edit but pressing the edit button does nothing. I looked under loans & all the prin/int allocations are correct except the current one is all interest. This loan is not new. Should I delete it & re-enter? If I do that what will happen to all the past activity? Version 2011 premier
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A common way to fix a broken scheduled transaction is to do a Validate (or possibly a super-Validate). If that doesn't actually fix the problem, it often permits deleting the broken scheduled transaction(s). But scheduled loan transactions are a bit different (I think the difference may be because those scheduled transactions are internally connected to a Quicken "loan"), and validating often doesn't help.
I can think of two approaches that might help when Validate doesn't work for a scheduled loan payment, both of which hopefully allow the old broken scheduled transaction(s) to be deleted and a good scheduled transaction to be created.
Simple approach:
Edit the loan payment "type": change it from a "scheduled" transaction to "memorized" transaction; manually delete the old scheduled transaction and any related invalid scheduled transactions (if changing payment "type" to a memorized transaction did not already do that); then change the loan payment "type" back to a "scheduled" transaction.
After doing this, you may want to see if the "memorized" transaction still exists, and delete it, if it does. [The loan payment "type" is defined in the loan "Payment Method" dialog, which is a button available in the Edit Loan Payment dialog (either from "Loan Details", or "Edit" in the Bill & Income Reminders List menu row.]
More complex approach:
Make sure you know all the loan criteria so you can completely recreate the loan in Quicken.
Delete the loan: during the loan delete process, Quicken will ask if you want to delete the associated loan liability account ... say "No". Then make sure there are no remaining scheduled transactions for the loan.
Add the loan back; during the loan add process, Quicken will ask if you want to create a new liability account, or link to an existing account ... tell Quicken to link the loan to the liability account you saved when you deleted the loan. Also tell Quicken that "payments have been made" when asked.
Backup before attempting either approach; if you don't like the results, restore the backup.