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Multiple accounts at same bank Quicken 2003 - Quicken is out of memory

I have six seperate accounts at the same bank. Five of them I have had for some time with online account access enabled. I added the sixth account today and attempted to set up online access. At my bank all accounts are accessed with the same Customer ID and PIN so after setting up the account information including the account number, I attempred to set up online services by entering the same Customer ID and PIN that I have used successfully for the other accounts. When I click Next, Quicken immediately pops up an error message that reads "Quicken is out of memory and cannot complete the current task. To release memory, close other applications. Try restarting Windows or reboot your computer."

I'm sure memory isn't an issue as I am running on a pretty nice machine with 1G of RAM. I did re-boot just to be sure but that didn't help (as expected). I put a packet sniffer on my network connection to see if Quicken was actually trying to do query my bank and it was not.

Is there some limitation to the number of accounts you can have at the same financial institution? That's the only thing I can figure. I removed and re-added online access on one of my other accounts (at a different bank) and that worked fine.

Reply to
RBHSV
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Hi, Randall.

You're NOT still running Win9x/ME, are you? Those Windows versions allocated "resources" in such a way that adding more RAM did not increase the amount of memory available to an application. That is not a problem in WinXP (or any other NT-based Windows), but you didn't mention your version of Windows.

RC

Reply to
R. C. White

No, I should have mentioned that I am running XP SP2 Home Edition.

After my post last night I went in and disabled online access for one of the other accounts at that bank. I then went back and attempted to re-enable it and got the same error.

So it seems to have something to do with the bank but it is odd because Quicken isn't even trying to talk to the bank before it issues the error.

Reply to
randall.belk

Try this.

Make a Quicken copy of your data. In that copy, disable online access for *all* of your accounts at all financial institutions. Validate the copy. Re-enable online access for all your accounts (actually for fi's where you have multiple accounts, you often only need to re-enable one of those accounts, then tell Quicken what to do with the other accounts it finds for that fi). If this process gets you where you want to go; make the "copy" your current file, otherwise just delete the copy.

Reply to
John Pollard

Thanks John,

I think I just fixed it. I found a note here:

formatting link
I think it accomplished the same thing your solution would have. The only drawback to this one is that after I re-enabled everything allot of the accounts downlaoded old information thinking it was new. Now I have to get all that data out of there so I don't have multiple transactions. At least everything is online now!

Reply to
RBHSV

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