Can Quicken handle multiple accounts from one bank?


We have six accounts with one bank. When I login to the each account and download the transactions they always go to one account. I talked with the bank system administrator who says that other customers have had the same problem. He looked at the downloaded files and they appear to have the individual account information Quicken needs to distinguish between accounts.
Any help will be appreciated!
Ken Gibson
Reply to
Ken Gibson

On Fri 06 Jan 2006 06:06:03p, Ken Gibson wrote in news: snipped-for-privacy@kans.com:
Yes Quicken does handle this fine. I heard of a similar problem that some were having with multiple accounts at Vanguard. I believe the fix was to have Vanguard issue new and unique account numbers per account.g
Reply to
Michael

We do have unique account numbers for each account with a -00 or -90 for checking and savings. The bank system administrator says that information is included in the .QFX files provided by the bank. Where can we get a .QFX file specification to see if the file provided by the bank is correct?
Thanks,
Ken Gibson
Reply to
Ken Gibson

Hmmm, my credit union just began offering direct downloads to Quicken. As I have multiple accounts (same base number with two digit extensions as you mention with your bank), I was concerned that my accounts might get jumbled. Fortunately everything has worked fine from day one. I do recall when I configured Quicken for downloading, I was prompted to match the accounts as listed by my CU to accounts in my Quicken file. Did you get prompted for this when you configured direct download? If not, or you did and clicked by the window without looking too closely, this might be the problem. I don't know if deactivating & reactivating would cause the prompt to appear, or if accounts are forever linked. I would hope you'd see the prompt again.
Regards,
Margaret
Reply to
Margaret Wilson

The general answer to the subject you pose in this thread is: Yes.
What version of Quicken are you using?
The OFX spec is readily available online in PDF form; just Google for OFX (ignore the minor difference between QFX and OFX; it is immaterial for your purposes).
You can easily see what was downloaded to Quicken by looking at your OFXLOG after a download.
Help > Product and Customer Support > OFX Log
Reply to
John Pollard

From 2004 document titled "Quicken Online Transactions Data Mapping Guide Version 1.1"
". For technical information about OFX, refer to the OFX specification
formatting link
. Additional Quicken resources can be found on
formatting link
underTechnical Resources & Tools. "
Reply to
Jay M Apple

Margaret,
I don't recall getting a prompt asking to match the accounts. I do login to each account with a different ID. I thought this might be the way Quicken was able to distinguish between accounts. I probably need to examine the downloaded files to verify they comply with the QFX (OFX) format. I will also investigate the prompt for matching accounts.
Thanks for the information!
Ken Gibson
Reply to
Ken Gibson

John,
I have version 2006. I will check the OFX log to see if the file is correct.
Thanks for your help!
Ken Gibson
Reply to
Ken Gibson

If you download multiple accounts from the same institution, Quicken should prompt you to match the downloaded accounts with the correct Quicken accounts the first time you download. To give yourself another opportunity, Margaret is right, deActivate the accounts for transaction download. For web-connect downloads, do *not* reActivate those accounts, they will be Activated during the download/match process by Quicken.
Reply to
John Pollard

On Sat 07 Jan 2006 02:15:54p, Ken Gibson wrote in news: snipped-for-privacy@got.net:
If you didn't get that prompt, there most likely lies your problem.
I know that Quicken does not use login IDs to distinquish unique accounts as I have multiple accounts using the same id and also other accounts at the same FI using yet a 2nd or 3rd ID... and in most cases I download some into one Quicken fileset and others into a second Quicken fileset and Quicken keeps them all straight. If I download from just one FI with multiple accounts it will download all accounts that belong to that Quicken fileset (including all logon IDs... but not the ones belonging/defined to the other Quicken fileset).
Reply to
Michael

John,
I was unable to "deActivate" the account so I deleted it and and went through account activation process again. Quicken did not give me the opportunity to match it with an existing account. Again the transactions came up under the first account I setup with that credit union. If I accept these transactions my original account will be messed up. Do I just not accept them. I hate to delete the first account and start over.
I checked the QFX (OFX) file and it has the correct user id (account) number and prefix for savings and checking. It seems Quicken could check these numbers and create a new account or give an error message instead of attributing them to another existing account.
Thanks for your help,
Ken Gibson
Reply to
Ken Gibson

Jay,
Thanks for this information.
I downloaded the ofx document zip file but it said the file is corrupt.
I looked at the .ofx file with notebook and the account number and prefix are correct. I don't understand why Quicken can't check these number and attribute them to the correct account or create a new account. Quicken should give an error message if the file can't be interpreted correctly.
Thanks,
Ken Gibson
Reply to
Ken Gibson

Why were you unable to deactivate; do you have unprocessed downloaded transactions? Process them (delete them if they do not belong). Then deactivate the account. And make sure that every account that should match a real-world account is deactivated before you download.
See above.
Quicken does check those numbers and it sometimes even suggests the correct account. But since you do not need to have the account number in your Quicken account before this process starts (and probably for other reasons), Quicken can not guarantee to always make the correct choice on its own. It is a trivial matter for a user to tell Quicken which downloaded accounts go with which Quicken accounts one time.
As I, and others, have suggested; if Quicken doesn't ask the question, then something is wrong. There are a lot of users successfully downloading multiple accounts from the same institution, so we know it works.
Also please post the name of this fi; perhaps others are using the same fi and can give insights.
Reply to
John Pollard

Interesting that you have multiple logons. At my credit union, I log in using my base account number and a single password, which gives me access to all the subaccounts on one web page. When I configured my corresponding Quicken accounts for direct download, I was instructed to use my base account number and existing password. This made me a little concerned that my accounts would get jumbled on download. But no, I received a prompt for me to match the CU accounts to corresponding Quicken accounts. Incidentally, when I set this up, I just activated my checking account, because that's the one I was most concerned with. But Quicken picked up that there were two other accounts, a money market and a base savings account that doesn't get used. So I elected to match & activate just checking and money market, leaving the unused account alone. Don't know what will happen if I ever decide to use that account and want to activate downloads. ... But it pays so little interest, it will probably never happen. :-)
Hope this helps,
Margaret
Reply to
Margaret Wilson

John,
I deleted all the transactions and clicked done. The transactions remain in the summary and will not go away. I even quit Quicken and started it up again. Quicken will not alow the account to be deactivated because it thinks there are still some transactions to be accepted.
I appreciate you patience and help,
Ken Gibson
Reply to
Ken Gibson
No. Quicken will confuse the accounts and you will constantly have to reset one then reset the other. It might work with a separate login for each account, but that seems crazy for software that has been around since rocks were used as exchange.O
Reply to
ggitchell2
HUH, are you really replying to a message that 20 months old???
AND,I've got 7 accounts at Fidelity Investments (5 under my ID, 2 under wife's)m, 3 at Chase (2 & 1) and 4 at US Bank (3 & 1) ... and Q has NO PROBLEM WHATSOEVER keeping them separate.
SO, your reply is not only really late ... it's plain wrong!!!
Reply to
danbrown
HUH, are you really replying to a message that 11+ years old???
AND,I've got 7 accounts at Fidelity Investments (5 under my ID, 2 under wife's)m, 3 at Chase (2 & 1) and 4 at US Bank (3 & 1) ... and Q has NO PROBLEM WHATSOEVER keeping them separate.
SO, your reply is not only really late ... it's plain wrong!!!
Reply to
danbrown

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