Pin Vault Screen Freeze Upon Opening

Oct 13, 2006 1 Replies

I am currently using Q 05. There was an update recently. Since then, the PinVault screen either freezes or is slow to open whenever I attempt to download transactions. Any idea what is causing this and how I can fix it?



Also, I am considering upgrading to Q 07. Any opinions on this pro or con.



Thanks, Alan


"AlanW" wrote

I use Q2005 Deluxe, R5 almost every day. I'm not aware of any recent update (R5 was released in October of 2005).

I have no trouble with One Step Update, nor with Pin Vault maintenance.

You could try doing individual downloads for each account to see if one of them is having a problem. "Update Now" from the menu for the account.

Alternatively, you could try Printing the Pin Vault, then deleting it and recreating it.

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