Pin Vault Problems - Q05

Oct 15, 2006 3 Replies
A

I am using Q 2005. I am unable to download transactions by using the pin vault because it runs; hangs up; and I must then ctrl>alt>del to end the entire program. Every attempt to edit or print the pin vault fails because the program runs and must be ended via ctrl>alt> del.



I deleted the pin vault and attempted to recreate it. Again, the setup screen appears but when I start to enter data, it hangs up and must be ended. All other aspects of Quicken work fine - just the pin vault problem.



Any help to resolve this will be appreciated.



Thanks, Alan



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L

Have you tried downloading without using the pin vault?

Does the 'hangup' happen with a specific account?

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A

Downloading without using the pin vault works fine. I can't seem to open and use the pin vault whether it is to set up or edit or to use it to facilitate downloads.

Alan

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J

"AlanW" wrote

Try making a Quicken Copy of your data, open the Copy, delete the Pin Vault, deactivate all accounts for transaction download, Validate the copy, Activate your accounts, recreate/update the Pin Vault.

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