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Pin Vault Problems - Q05

I am using Q 2005. I am unable to download transactions by using the pin vault because it runs; hangs up; and I must then ctrl>alt>del to end the entire program. Every attempt to edit or print the pin vault fails because the program runs and must be ended via ctrl>alt> del.

I deleted the pin vault and attempted to recreate it. Again, the setup screen appears but when I start to enter data, it hangs up and must be ended. All other aspects of Quicken work fine - just the pin vault problem.

Any help to resolve this will be appreciated.

Thanks, Alan

Reply to
AlanW
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Have you tried downloading without using the pin vault?

Does the 'hangup' happen with a specific account?

Reply to
Lisa C

Downloading without using the pin vault works fine. I can't seem to open and use the pin vault whether it is to set up or edit or to use it to facilitate downloads.

Alan

Reply to
AlanW

"AlanW" wrote

Try making a Quicken Copy of your data, open the Copy, delete the Pin Vault, deactivate all accounts for transaction download, Validate the copy, Activate your accounts, recreate/update the Pin Vault.

Reply to
John Pollard

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