pmt changed

Jul 18, 2009 3 Replies
M

I initiated a online payment similar to:



date 7/8/09



payee: xx insurance co



amount $120



comment: my insurance


This went through and was assigned a check number as usual but now I get the following when I download bank transactions:



status : pmt changed



date 7/8/09



number: same as assigned



payee: xx insurance co/my insurance



amount $120


If I click accept quicken closes and when I reopen I am in one of my other quicken files. Returning to original file there are no changes made.



My concern is was it paid, what "pmt changed" changed, and how do I get it "whatever it is" out of my downloaded transaction window?


Thanks



Mel



Quicken 2009


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J

Try an "Accept All". Or try turning off the notification of duplicate check numbers in your Quicken Notify Preferences.

As to the status: if you are finanally able to accept the transaction, you should be able to see its "Status" in Quicken as you do other online billpay transactions. Failing that, log on to your billpayer's web site and check the status there.

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M

That worked, the accept all not only cleared that entry properly but brought up a few more that had been downloaded but were being hidden from the list. Strangely it did not do a accept all on them and left it up to me.

Thank you Mel

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J

You're welcome.

The "few more that had been downloaded but were being hidden" were most likely your non-online billpay transactions. Quicken requires that you process your downloaded billpay transactions completely, before you can process any of your non-billpay transactions.

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