Q07P and401k

I've been using Quicken for over 15 years and updated every year without any major problems. This year I wish I hadn't updated and wish there were a way to go back but I've messed with this version too long and can't see trying to reenter all the transactions so I guess I'll just have to live with it but I doubt I'll be so quick to update next year! I've had nothing but problems with my 401K and Prudential; they say they don't support it yet after days of OL 292B then I can suddenly connect but all it downloads is placeholders and not the transactions. So I figured I'd just give up and enter them by hand. But when I do, even though I enter it as a Bought transaction, the cash amount shows N/A and the help says that's normal for a BoughtX transaction. But I'm entering a Bought transaction. How do I get the transaction to use the cash from the cash balance of the account?

Reply to
Larry Waibel
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Get rid of the placeholders.

And unless Q2007 has fixed the problem, you will have to delete any transaction that got linked to a placeholder (the ones with the "N/A" for cash).

Then re-enter your transactions.

Reply to
John Pollard

Yeah, I've had nothing but problems with those stupid 'placeholders'; my other investment accounts download transactions just fine and I never have placeholders in them. It's the 401K handling that has sucked in Quicken for a long as I've tried to use it. And now with Prudential not even supporting the latest version I'm back to entering the transactions by hand. A couple of years ago, at least the 401K manual update every three months from the statement wasn't too bad to use but with Q05 it got bad as well. So all I can figure to do now is every two weeks when my paycheck generates the transactions to go to the web site, print the transactions, and then enter them by hand. What a pain for something that's supposed to be 'financial' software .

Reply to
Larry Waibel

Larry Waibel wrote: snip...

snip...

The company that handles the 401k for my company doesn't even offer a download, so I've had to do it this way for years. I enter about 8 transactions a month. I'd prefer it was automagic, but it's not that bad.

Regards,

Gary

Reply to
Gary T

And there is Vanguard that rounds quantity on the paper and website to three significant digits, but downloads up to five significants digits and takes three entries for the dividend reinvestment of my company stock (I delete two and change one and adjust for the rounding...) However, none of this is Quicken's problem.

Gary T wrote:

Reply to
Oilcan

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