Once again, Quicken releases a new version and openly displays its arorgance towards customers: no upgrade price. Sent an email to make sure and they told me "you're right, you have to buy at full price. Thanks for being a LOYAL customer".
Some other companies know how to treat their loyal customers, but at Intuit, obviously, as long as they can squeeze the lemon to te very last drop, why would they refrain to squeeze it?
Bye Quicken. Not "bYe". Just switched to another product. After 15 years. And I'll make sure that nobody around me stays with them.
Well, I won't. Quicken shows one thing: they spit to the customer faces. Ok, in crisis times, they should do everything to please them. If they adopt that behavior, too bad for them. Especially when they know that there is a powerful loudspeaker: the Internet.
It's a matter of principle, not price. I don't care about the price, I care about being treated well.
I don't recall Quicken ever having an "upgrade price" in the years I've been using it?
You'll be back unless you have a very simple checkbook application. I've tried all the competitive products I can find and NOT ONE OF THEM will import multiple accounts satisfactorily or work as well as Quicken does.
I'd like to find another product that would import my account AND work as well as Quicken but AFAIK there is no such thing.
XS11E wrote in news:XnsA0E55FF6E5D12xs11eyahoocom@127.0.0.1:
I guess QB has 90+% of the small business market so there doesn't seem to be an alternative. For personal finance, Q and all desktop software has been shrinking in market. The future is online/mobile apps so it will become more of a question of any desktop software being available. I suppose maybe GnuCash assuming enough interest to keep developing it.
Or, you can think of it another way: Intuit gives *everyone* the "upgrade" price, not just existing users.
Or this way: A lot of companies give a special deal to new customers only, hoping to attract new customers, then charge them the full price later if they want to continue to use it. You can get the new version of Quicken at the new user price...
I've found that importing accounts invariably leads to MASSIVE pains in the ass. I enter my own data, guaranteeing that that my data base is ALWAYS accurate.
It's called cuting off one 's nose to spite their face. Last time I went into the supermarket, beer store, or pharmacy, I never got a discount because I was there before.
GnuCash failed MISERABLY at importing my Quicken files. It might work with a single checking account but even that will require a huge amount of time fixing what it messed up during the import.
Again, there isn't yet a substitute for Quicken, much as many of us would like to see one....
I actually started with Money years back and switched to Quicken when MSFT changed the UI back in prehistoric times (I think I was running Windows 3.1 then?)
Money worked well, a friend STILL uses it, my change was more a matter of preference.
I know in later years I couldn't go back because I did try it and Money, like all other similar programs won't import Quicken files correctly if there's lots of 'em.
Thanks. I never tried Money myself, but I've heard good things about it. My son uses Money and likes it. My guess is that the two were approximately equal in quality.
I never switched because I stuck with what I know and am comfortable with, but I always thought that if I had to switch, it would be OK.
Moneydance is pretty good and has an infinitely better app for Android and iOS. It also works on Windows, Mac and Linux. It is not quite as feature rich, but I have no problem with multiple accounts and direct connect, bill pay, etc. It does not or at least I don't have it managing my Merril account via direct connect, but I prefer to do that online anyway.
Correct and if I were starting from scratch I'd possibly use it, I prefer GnuCash for it's simplicity and it's FREE which is worth a lot to me(!) but neither will import correctly from Quicken. If I import a basic checking account it will mess up around 10% of the entries that must be manually corrected, multiply that by a dozen accounts over 10+ years and I'd be looking at months of frustration trying to correct the foul-ups created by the import.
Having an app for iOS or Android is of no consequence to me, I'd never allow ANY financial data on a portable device, that's just asking for identity theft!
Running the risk of being OT, I use a program call SafeWallet
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that stores a master file on my PC and has replication abilities to cloud (which I don't use) and all types of mobile devices and smart phones. It has a strong Password feature should you care to use it, along with the usual data encryption, etc. The Password I use for access is not written down anywhere.
Yes, I suppose it is a risk having this on my mobile device, but that too has security around it in that it was self-destruct after a number of failed accesses, and I can call it up and have it be wiped if I lose it.
I just received an upgrade CD in the mail from Intuit; they're asking $59.99 for the upgrade to Quicken 2013 Deluxe. Intuit offers the same product on its website for $69.99 so it appears that they _do_ offer an upgrade price since that price is $10 more than the mail offer that I received. If I wait a few months, which is what I plan to do, I can almost certainly get it for less. I just checked retailmenot.com and saw several coupons for Quicken Deluxe 2013. One of them is for $20 off. Amazon has it for $49.99.
If you look at what the program costs and what it does, I consider the pricing to be quite reasonable.
For roughly the price of one month's worth of Internet access, I get a program that handles all of my financial needs. It's also a widely-used program so I can get assistance if needed from newsgroups like this one if I cannot find an answer from the Quicken help or quicken.com.
I usually upgrade every two years, which means I'm on schedule to update to the 2013 version in the next few months. I always wait a few months after the new release to give Intuit time to shake out any bugs in the new product (and there are always bugs).
Last time I updated Quicken back in January 2011, I paid $32.58 ($29.99 plus sales tax) for Quicken Deluxe 2011 plus Quicken Willmaker and I bought it directly from Intuit. I cannot tell from my records, but I very likely got a discount coupon online somewhere, probably from retailmenot.com, to get that price.
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