Bank Accounts A different Quicken data file is already associate... Last connection: 09/17/2005 6:23 pm
He is directed to a Website, but he finds no help there. He has also called Chase Bank, they cannot solve the problem.
Does anyone know what's causing this or what he may try? Thank you.
Yes, your godfather needs to click on "Select quicken.com data to update" in the one-step update pane. In the resulting pane he should click on the "Connection" tab and check "Change my member id and password on Quicken.com".
Then he should run one-step update. After that, he can optionally uncheck all the check boxes that are sending data to quicken.com - seems he doesn't use it anyway.
Thanks Mike. I'll forward this to him. If he doesn't fully understand it, I'll have him save your instructions and I'll give it a shot next time I go over. We're a mess. His English is a little weak and lives in Yonkers, NY. I'm disabled and live in NJ, so...
Thanks again. I'll let you know if it worked (it might be a while).
Thank you Mike. I called him and we tried over the phone. If we did it correctly, we failed. The error message continues. Oh well, thanks again.
Is that a new feature in Q2006? I have Q2005 and ran across this problem about a year ago... Intuit told me that there was no way to delete my member id on Quicken.com and that I had to just abandon it and create a new one. That worked and got rid of the error message from update, but apparently my old id is still somewhere on Quicken.com.
-- Mark
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