Quicken 2010 Cost Basis problem

I've forgotten the details, but this sounds like a bug that was discovered having to do with reconciling investment accounts.

If I recall, you could restore the correct cost basis by just selecting the transaction, clicking Edit, then clicking OK. If that doesn't work, you can try Cut/Paste.

And if it is the reconciles that are causing the problem, stop reconciling until there is a patch. I believe R4 is due out before the end of February - though I don't know whether it will address this issue.

My understanding has been that a transaction list recalculation (Ctrl- Z) would correct the zero cost basis error in QW2010.

Thanks for all the feedback.Would you mind walking me through the Ctrl- Z procedure you mentioned? Do I hit those keys when I do a File-Open?

Well, did quick search on the usenet group and found the procedure.Looks like the CTRL-Z did the trick. Thanks for the input.I was thinking my file (been running since early 1990's !) was finally going to have to be put to bed.

That jogs my memory ... and a much better approach.

Hi, John.

This cost basis problem happened to me today. I had sold one and bought 2 stocks on December 28, 2009. At first, the Portfolio listing showed them correctly. But today, basis on one of my new purchases was zero and the other was $303 when it should have been over $7,000.

I had orig>> I upgraded to 2010 from 2007 about 3 weeks ago. After doing a Year End

That's interesting. Up to now, I don't recall reading from anyone who could pinpoint the timing as you have. And, if the cause of the problem is reconciling, I'm not clear why the delay in the appearance of the problem.

Just so I understand a bit better; did the problem only occur for transactions that got reconciled (whose cleared status got changed from blank or "c", to "R") ... not to transactions that were already reconciled at the time you did the most recent reconcile?

You're welcome.

I give at least half the credit to Tod for remembering the "recalculation" method for recovery. I had read of it, but forgot when I posted here. If the problem should occur to many transactions in the account, the CTRL+Z (recalculation) approach could save quite a bit of manual effort. [I try to remember to tell folks to backup before doing things like recalculating a register ... just in case. I suspect you don't need such a caution.]

Oops! Got interrupted...

Should say, "then OK, without changing anything. Then the Portfolio view showed

RC

Hi, again, John.

Right. Reconciling to the paper statement (actually, printed by me from a download) is probably redundant as I'm moving more into the online mindset. But the cost changes in the Portfolio listing happened only to the two stocks that I purchased last week - and those were my only two securities purchases for all of 2009.

I also forgot the Ctrl+Z approach - if I ever knew it - and didn't reread this later message until after I already did the Edit/OK steps.

Everything looks OK now, and Intuit will probably have this bug fixed before I buy any more stocks. ;

In todays update to v 4,, Quicken claims that this has been fixed.

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Thank you. I spent days researching this problem. The first time I deleted and reentered the transactions showing zero cost basis. This worked and I was happy until this month when even more transactions showed zero costs.(I did reconcile the investment account) I e-mailed with Quicken support for over a week. They finally gave up. Now your post CTRL Z solved the problem. I just updated to release 4. Have no idea wether it solves the problem until I reconcile this month. You would think that Quicken would update their support staff to be aware of this problem and discuss it on their support site.