re-installing Answerworks?

Oct 25, 2008 3 Replies

Using Quicken 2008 Deluxe in Windows XP. I accidentally uninstalled "Answerworks" so now help does not work correctly in Quicken. Is there a simple way of re-installing Answerworks without re-installing Quicken all over?



Thanks.



Jeff


Hi Jeff,

No.

Uninstall Quicken. Reboot and reinstall Quicken 2008 Deluxe.

Actually I found a simpler way. I searched my PC for "answerworks" and found a folder named C:\Program Files\Quicken\AnswerWorks which contained a file named setup.exe. Having little to lose I clicked on it and a few seconds later received a message telling me that "Answerworks was now installed" and indeed Quicken's help now works correctly.

Apparently uninstalling in Windows did not delete the Quicken AnswerWorks files.

Thought to write this in case someone else makes the same error I did.

Jeff

Hi, Jeff.

Thanks for the feedback. That information will probably help someone, sooner or later. ; Actually I found a simpler way. I searched my PC for "answerworks" and

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