I'm running Windows ME and Quicken Deluxe 2001. I reconcile my checking account monthly. This month a previously reconciled transaction disappeared from the reconciliation process.
This month I clicked on Reconcile and up popped Reconciliation Notice that said "The total of the previously cleared items in your register no longer matches with the ending balance of your prior statements. ..." I clicked on Resolve and Quicken indicated only my most recent previous reconciliation was off, and that by $153.23. Very strange, because I do have a reconciled $153.23 transaction in the register from the most recent reconciliation. I selected that latest statement and clicked on Reconcile Again. The window that popped up had the correct Opening Balance and Ending Balance so I clicked on OK.
The list of previous reconciled entries that pops up does not show that $153.23 reconciled transaction that is in the register. The transaction is neither reconciled nor non-reconciled; that transaction just does not appear. I exported the transactions in that account to a QIF file and the transaction does appear.
With a copy (made by Windows, not Quicken) of my Quicken file I tried a validate--no errors. I tried a super validate -- no errors. Then I cleared (removed the "R") the Clr field of that $153.23 transaction and reentered it. I followed that with reentering the R in the Clr field. Doing so seemed to fix the problem, at least the symptom of what might be a larger problem. None of my other accounts have a reconcile problem.
Does anyone have a guess about what happened or what to do? I'm leaning toward just making that single change to the $153.23 record. I do have a 4-week old backup with the reconciled $153.23 transaction and without the reconcile problem. However, more recent backups do have the problem.
Tom