Reconciling Problem in Q2003

Jan 14, 2006 5 Replies

OK, I can't figure this out.



I went to reconcile my checking account. Usually takes only seconds. This time, I noticed the opening balance in the reconciliation dialog box was off by the exact amount as one of my paychecks. I looked at my register and found a paycheck marked as reconciled that should not have been (dated after the statement closed). So I changed it from "R" to "c".



I attempt to reconcile again and this time I get a dialog box titled "Reconciliation Notice". Apparently, the sum total of my reconciled transactions no longer matched the ending balance of previous statements. I am offered to resolve or ignore the issue. If I choose to resolve, I get a another dialog box titled "Prior Statements", but only one is listed...dated after the one I am trying to balance and therefore not possible (unless an error was done before but unlikely). That gives me further options...one inserts a transaction equal too the amount it is off (not correct, the entries in the register are correct as we'll see later), or it gives me the chance to reconcile again. When I select THAT option, it has an opening balance of zero, and an ending balance with the same error I had earlier. Afraid to continue down that path so I cancel out.



So, I go back to reconcile, get a the same "Reconciliation Notice" dialog box, this time I select ignore and I get the normal reconciliation box with the right opening balance. I fill in the ending balance and the ending date and up comes the normal double pane window with deposits on the right and payments on the left. Then I notice one of the deposits on my statement is not listed in the deposits window. I go to the register and verify that yes, it is there. No explanation.



So as a test, I un-reconcile the previous months statement by turning all the "R"s back to "c"s on those transactions. Same problem, same bad statement is showing up with the paycheck error. So I go back one more month. Same thing. This time I select ignore again, and I find yet another paycheck missing from the deposit list, but IS in the register and IS NOT marked as reconciled.



What gives here? Can anyone help?



Thanks AFJ


Crap, Quicken's search engine is apparently not repeatable if you just paste in the URL.

Click on the TinyURL link and from the Search main page, enter the phrase "previously reconciled" You'll get several results, click on the one with the full message text.

Yes, since Intuit began improving the support site, it has been almost impossible to just capture a url or an article and pass it along and be able to use it to return directly to that article.

At the very bottom of each article is an "Answer ID"; which appears to be the old KB article number (I don't mean that the actual numbers are necessarily the same; just that the Answer ID seems to serve the same purpose as KB article number). If you pass that Answer ID along to someone, they can use that in the Search text box to go directly to that article (can't remember if you need the correct Quicken version, but I don't think so).

And from MikeB, I got this url

formatting link
56 If you know the "Answer ID" for an article, and want to give someone the url to get to that article directly, just substitute the correct Answer ID for the "1456" in the "faqid" in the above url.

Thanks...that was useful. I'll store that away for next time. AFJ

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