Turbo Tax Program Issues, Editions no longer support their historical forms (Less $$)

snipped-for-privacy@nospam.invalid wrote: : On Fri, 30 Jan 2015 22:50:54 EST, snipped-for-privacy@yahoo.com wrote: : >>I've used TT deluxe for years including last year. I'm also registered : >>with Intuit. A few days ago I got a long email from Intuit that included : >>a $25 rebate offer if you used TTdeluxe in 2013 and cannot use it for : >>2014 due to loss of included forms It also had a long rambling : >> apology!

: On Fri, 13 Feb 2015 18:17:07 EST, snipped-for-privacy@nospam.invalid wrote: : >I received the same email. But I've been the victim of so many Intuit : >"Gotchas" over the years, I feel like Charlie Brown with Intuit : >holding the football. However, I clicked the link in the email, which : >took me to a page that lists 3 conditions that must be met. I can meet : >them all, no problem. Then it sent me to another page that asks for : >SS#, zip code, and email address. Below that information section : >there's a button that says "See if I qualify". I didn't click the : >button yet but I have a feeling that's where the "Gotcha" is hiding.

: You can just call me "Charlie Brown" from now on. And as I've said in : several years past, I won't be using Turbo Tax again. And btw, I'm not : sure how long the "offer" lasted, but it's no longer available.

Just this wek I received and depositeda check for $25 from turbo Tax. As I filed my taxes near the April deadline adnused the Premium rather thanthe delux edition I had used in earlier years, I qualified. I saved the relevan email until I had filed my taxes. At least this worked well. In addition, I don'tknwo if it ws improvements in general between TT and the brokerage houses, but I was able to complete my taxes from sorting my papers(including som elists of donations, taxes paid etc I had done previously) to pushing the button to e-file in 5 hours. No hitches I couldn't fix esily, not fractic attempts to reach them by "chat" or evenphone calls as I had in previous years. I am pushing 80 and have vision issues(hench frequent uncaught typos)

Wendy Baker

Reply to
W. Baker
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The problem I ran into was that the download version of TurboTax no longer runs on OS X Snow Leopard. I called Intuit, they gave me a refund.

I used the online version instead this year. There were a few minor glitches (it was able to import from my last year's return, but didn't pick up everything, like the initial list of brokerage accounts). I had to upgrade to Premiere to handle my Limited Partnership K-1.

The most annoying thing I ran into was when I discovered an error after I'd submitted my return, so I had to file an amended return. The online version doesn't have a way to automatically print just the forms that changed. I had to print everything to a PDF (which I would do anyway), then find the pages by hand and print them from Preview.

But I'm still satisfied enough to stick with TT in the future.

Reply to
Barry Margolin

Barry Margolin wrote: : In article , : "W. Baker" wrote:

: > snipped-for-privacy@nospam.invalid wrote: : > : On Fri, 30 Jan 2015 22:50:54 EST, snipped-for-privacy@yahoo.com wrote: : > : >>I've used TT deluxe for years including last year. I'm also registered : > : >>with Intuit. A few days ago I got a long email from Intuit that included : > : >>a $25 rebate offer if you used TTdeluxe in 2013 and cannot use it for : > : >>2014 due to loss of included forms It also had a long rambling : > : >> apology! : > : > : On Fri, 13 Feb 2015 18:17:07 EST, snipped-for-privacy@nospam.invalid wrote: : > : >I received the same email. But I've been the victim of so many Intuit : > : >"Gotchas" over the years, I feel like Charlie Brown with Intuit : > : >holding the football. However, I clicked the link in the email, which : > : >took me to a page that lists 3 conditions that must be met. I can meet : > : >them all, no problem. Then it sent me to another page that asks for : > : >SS#, zip code, and email address. Below that information section : > : >there's a button that says "See if I qualify". I didn't click the : > : >button yet but I have a feeling that's where the "Gotcha" is hiding. : > : > : You can just call me "Charlie Brown" from now on. And as I've said in : > : several years past, I won't be using Turbo Tax again. And btw, I'm not : > : sure how long the "offer" lasted, but it's no longer available. : > : > Just this wek I received and depositeda check for $25 from turbo Tax. As : > I filed my taxes near the April deadline adnused the Premium rather : > thanthe delux edition I had used in earlier years, I qualified. I saved : > the relevan email until I had filed my taxes. At least this worked well. : > In addition, I don'tknwo if it ws improvements in general between TT and : > the brokerage houses, but I was able to complete my taxes from sorting my : > papers(including som elists of donations, taxes paid etc I had done : > previously) to pushing the button to e-file in 5 hours. No hitches I : > couldn't fix esily, not fractic attempts to reach them by "chat" or : > evenphone calls as I had in previous years. I am pushing 80 and have : > vision issues(hench frequent uncaught typos)

: The problem I ran into was that the download version of TurboTax no : longer runs on OS X Snow Leopard. I called Intuit, they gave me a refund.

: I used the online version instead this year. There were a few minor : glitches (it was able to import from my last year's return, but didn't : pick up everything, like the initial list of brokerage accounts). I had : to upgrade to Premiere to handle my Limited Partnership K-1.

: The most annoying thing I ran into was when I discovered an error after : I'd submitted my return, so I had to file an amended return. The online : version doesn't have a way to automatically print just the forms that : changed. I had to print everything to a PDF (which I would do anyway), : then find the pages by hand and print them from Preview.

: But I'm still satisfied enough to stick with TT in the future.

: -- : Barry Margolin : Arlington, MA

I had just recently downloaded the new OSX or whatever it is called after hvign to get a new FIOS internet as my DSL was not fast enough to download that huge operating system. As a result I was able to you a disk, which I prefer, perhaps because I feel there is something more real avbout hvign the disc and also not havign a fast system earlier so I don't think of making long downloads. As I said, I am pushig 80 and am a bit less eager to always try new things:-) The download of the new system was free from Apple, but, unfortunately, the new FIOS system is not:-(

I will, probably use the , more expensive Premiere next year although I have no partnerships, or unusual income other than paneions, IRA and income form stocks and some bonds< altough few of those in these low interest times. It all just went so smoothly for me this year and I hope to be able to do it myself, again, next year. It is only the ability to download from the brokerage houses that enables me to still do this, as the man numbers with my eye problems increases the probability of errors too much for me to risk it. For me, at my time of life, simplification is a much desired thing.

I must say , I had absolutely no issue with them about the refund and I asked only asked a few days after the April 15th date.

Wendy

Reply to
W. Baker

The disc version was also not compatible with Snow Leo.

The issue of when to update my OS is tough. A move to Yosemite means losing all the software that Snow Leo ran under Rosetta, i.e. the legacy PPC based software. Since my Mac is a desktop, I wound up installing Yosemite on a second drive, and reboot to run TurboTax.

Reply to
JoeTaxpayer

Or find an emulator of Snow Leopard. then you can keep all the software you like.

/BAH

Reply to
jmfbahciv

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