We currently use a terribly disorganised bank in Scotland which keeps losing foreign payment requests, and then when we chase them and send/fax them a new copy, a few days later they "find" the old one and the payment is then duplicated.
No amount of harrassing them does anything.
I recall HSBC being very good for foreign payments.
Basically we need a bank which allows foreign payments to be done online, where one would enter the IBAN etc on a secure website so they cannot "lose" it.
Any suggestions much appreciated...
It would be good if they were also a reasonably competent small business bank. No overdraft facilities are needed. The scottish bank gives us a free current account provided we keep £5k in there.