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Stay away from these idiots. All they going to do is avoid any responsibility for their own mistakes.

I purchased bus tickets through international web site that belongs to largest transportation company in Scandinavia. The Bank of America idiots immediately blocked my card from all transactions. I went to local office. They told me that I have no pending transactions and my card is blocked from use for my own protection...Ironic isn't it? Since my liability is 0 the only thing they protecting is themselves. But there is no protection from stupidity, alas. I was advised to call 2 diff. numbers to remove the block form my Checking account. After 1 hour of waiting and talking it was accomplished. It took me 2 days to sort this mess out which I never created to begin with. Then imagine my surprise that after 3 days and without ever showing up in my online statement i got a charge for one ticket and then 8 days later another charge comes through for the second one.... I already secured tickets using my other credit card at that point. So I called Bank of America asking what gives? Why they letting charges to come through if they blocked them in a first place. Imagine all double talk and BS that i had to listen from 4 diff. people and then fill out dispute documents and wait for almost a month. What is the result? I paid twice for my tickets and Bank of America is not responsible for anything. Lovely.

To recoup:

BoA blocks all transactions.

All transactions removed from pending queue and never show up there again.

3 days later one transaction comes through.

8 days later second transaction comes through.

Bank of America denies ever doing anything wrong.

Bank of America tells me that the whole situation is between me and a online merchant????!!!

Stay the hell away from these monkeys.

Reply to
dkzzzz
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From: "dkzzzz"

| I purchased bus tickets through international web site that belongs to | largest transportation company in Scandinavia. The Bank of America

Does Dana-Farber Cancer Institute know you are posting this Off Topic BS on their time using their equipment ?

Reply to
David H. Lipman

Let's get this straight...you're using your DEBIT card (which deducts directly from your bank account) to purchase something on a foreign web site, and you're calling Bank of America a bunch of idiots?

Take a look in the mirror if you want to see the real idiot here.

Reply to
Gary T

At which point you fight, complain, and bash BoA into allowing access for your merchant.

Because they were designated 'pending' when the merchant presented for payment. The access was blocked, the pending transactions were removed, the merchant received notice that payments would not be honored.

Because the MERCHANT was authorized (by you) to access payment via BoA. After the initial rejection, the payments were resubmitted.

Whether the initial block of foreign access was improper is probably buried in the fine print of you banking agreement. But, you fought for the right to have a foreign merchant access your account for payment... and BoA complied with your request.

Yes, because you authorized the merchant to take payment from your account, and the merchant did. If you require a refund, due to a delay in processing the payment that led you to believe the sale was cancelled, you should contact the merchant and request one. Since you used the same merchant for each transaction, it should be a relatively painless request.

I have to ask, after fighting with BoA to remove the block on your account, why are you then surprised that charges now come through?

Most FI's allow for some computer glitch/EFT mess/user error as a possibility when processing payments. It is the merchant who holds the payment and re-submits. Most often, that is a GOOD thing. For example, if your deposit and payments cross at your bank, the merchant resubmitting is what prevents you from having an NSF fee from the merchant.

Reply to
L

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