Barclaycard Price Promise Question ref her purchase

Oct 06, 2003 3 Replies
S

My Mum has bought a digital camcorder from

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on her barclaycard.



Anyway - today I stumbled upon the same product here:-



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75 And its about 50 cheaper. Ok - its not in stock but I rang them and they said they would have it within 1-2 weeks.



Anyway - its too late for my Mum to return it as shes opened it all etc and using it.



Anyone know if its worthwhile me ringing Barclaycard or getting her to to - to see if she can claw back the price difference. The issues I can see is that they are both online retailers - but based in the UK - and the cheaper one is out of stock.



Or do Barclaycard still accept them.


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D

Why not wait until it's in stock? You have 60 days, and the price may drop further.

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S

Good point but what happens if it still stays out of stock becuase of supply issues - will Barcalycard just say no?

Scott

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F

I believe so - the T&C's of the Price Promise relate to the product being available immediately. The price must also include delivery so don't forget to factor that in as well - I once bought a Washing Machine from a local Curry's store due to an emergency. I then found the same machine available for immediate shipment from QED - after factoring in delivery costs it was still a good 40 cheaper and a quick call to the Price Promise helpline meant they accepted the claim as long as I sent in the statement showing the purchase, a copy of the purchase receipt and a hard copy of the web page showing the price and model.

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