Just opened one - attracted by interest rate. BUT:
1) It takes about 25 minutes to get through to someone on the phone with a query. 2) You can only deposit on-line via direct debit - ie you must suck from a nominated account. You cannot generate a BACS to "push" it in - you cannot specify a sort code and account number and transfer in from another organisation.Any ideas why this would be - seems to be a shortcoming to me.