I have just had a letter from my mortgagee, Halifax plc. It states "I am pleased to advise you that your mortgage is almost repaid. An amount of £205.54 remains outstanding... A Deeds Dispatch Fee of £50.00 is also payable... If you do not include this fee, we shall assume that you do not require the title documents and shall destroy them following repayment".
It goes on to say: "A repayment administration fee of £175.00 is payable on the final repayment of your account. This will, however, be waived if the mortgage has run its full term".
Perhaps some of the members of this group can explain:
How do they justify the Deeds Dispatch Fee of £50.00? It is totally illogical and petty to say that they are quite happy to dig out the deeds and destroy them for free but they want £50 to let me have them. After all, the deeds are my property and I should be able to get them back for nothing. They cannot possibly say that postage and packing costs £50!!!!
As far as the repayment administration fee is concerned, I can see the logic if I were repaying the mortgage very early in that they would lose interest but, here, we are only talking about an outstanding balance of £205.
The Office of Fair Trading has been very critical of banks dipping their bread big time when people were a day late in paying their credit cards. Do you think the same view would be taken over this £50 Deeds Dispatch Fee?