Just got a letter from the Co-Op Bank saying they're closing my & SO's joint Freeflow account (because it "cannot be updated to support new features and benefits..." whatever that means) and asking what I want to do about it.
I've been humming and haaing about changing my accounts setup for a while so it seems like I'm finally going to have to do it.
At the moment I use the account as my personal and business[1] account as well as it being our joint household account. SO has a personal account of her own, as well.
The joint account has a £3.5K overdraught limit, which helps if I can't arrange funds to cover monthly mortgage, credit card and other bills at the usual start of month feeding frenzy. We have a flexible mortgage which allows us to transfer money out[2], but only to the account from which mortgage payments are made.
I use a handful of credit cards and trade accounts for (mostly) business purchases, which I pay off in full when due.
Having everything in one account is convenient inasmuch as there's only one set of figures to tot up, one pesky web-authentication palaver to go through and one account to try to keep balanced. However there has been some contemplation of the possibility of operating separate households where once there was one, and if that situation occurs precipitately (as it seems to, from others' experiences I hear about) then trying to set up new banking arrangements at the same time is one hassle I could do without. So I'm thinking now might be the time to split the finances.
The obvious setup is a joint account for household expenses: mortgage, utilities, household shopping; and each to have personal accounts for earnings and personal spending, paying suitable amounts into the joint a/c to keep it afloat.
One problem is that my income and outgoings are quite variable. In the past the overdraught and flexible mortgage have allowed me to buffer that, but I doubt I'll get a decent overdraught facility on any new account (a year ago when I enquired at a High St bank they were offering a few hundred) and the flexible mortgage would be linked to the joint household account so I couldn't draw on that. I guess I could get round that with a buffer of several £K in my personal account - although I'd get lousy or no interest on that I'd save in overdraught interest and service charges.
Another factor is that the CoOp have seemed happy to operate the account as a personal one even though I've been using it for business (paying in a few dozen cheques a month and receiving some BACS transfers). I don't know if they'd be happy to continue that, or if other banks would.
Another factor: sometimes I want to deposit a cheque at my branch so I don't go overdrawn (since it gets credited immediately even though it's not fully cleared for a few days more). At the moment this entails a traipse into the centre of town to get to the CoOp's only branch, so a bank where I can do this locally would be a plus.
And of course I want internet banking. Being able to download statements in, say, CSV format would be nice (at present I copy & paste the data from the Coop's statement display pages into my spreadsheet, which is a bit clunky). And I want to be able to make BACS transfers and set up standing orders online (with the Coop's setup to edit an existing standing order you have to re-enter the entire data, and then their site shows your old details until the new changes have been set up, manually I assume). And a site that gave you the option not to log you out after 10 minutes, or if you happened to use the Back button, would be nice too.
So questions: any suggestions for better ways to arrange things? Good (or bad) banks/accounts to look at (/avoid)? Etc ...?
[1] sole trader plumbing & heating, not VAT reg, not a Co. [2] of its linked "savings" pot