Hi
I have moved a DD from one bank to another
In the process , something has gone wrong and the new DD not set up.
I sent a cheque for 78.56 to the compnay with a new DD form. This letter went missing . I stopped the cheque and resent a new DD with a written instruction to take this 78.56 with the first DD.
The first DD on this new form came out on 27th April for 111.76 which constituted the 78.56 plus the next months DD.
On friday , the compnay then took a further DD for 78.56. Upon contact , this was to cover a stopped cheque. I am now 78.56 in credit with this company.
Should I be able to recall this money as it was taken from me without my knowledge or advise. They seem to think not , as it is in my terms that any payments will be credited to my account and the credit agreement ended if sufficent funds are in my account with them.
John