Am I in the right subject group??
I have had an endowment mature recently. I know that the returns have been less than 'predicted' - in fact the policy has paid back less than the target amount.
I do not wish to claim that I was miss-sold the policy in the first place - it was made clear that the proceeds would not be guaranteed. However, what I object to is the false 'predictions' that the company has given me with the last two Policy updates.
Four years ago the Policy Update stated that my policy was most likely to have a surplus (over the target amount) of ~£1300. A year ago the Update stated that I may have a 'shortfall' of ~£100. I was not too concerned about this - but dissatisfied nevertheless.
When the policy finally matured this year I find that I have a shortfall of £1800!! I don't understand how a large financial company can be so far out with its predictions - it makes me wonder how they ever survive in business anyway. All I can conclude is that they are happy to reduce the funds for the endowments because they know that people are actually expecting them to 'under perform'. In other words - the policyholders are being ripped off.
Has anyone tried to complain about the misleading 'Policy Updates' to the FSA or any other organisation? Does anyone have similar experiences
- and where can I complain, or take my grievances??