I have recently been receiving loads of letter addressed to a non-existent person from Carphone Warehouse. I kept on returning them to Carphone Warehouse, and even phoned them on their 0870 number (having suspected my address of being used fraudulently). When I phoned for the second time, the operator said it has been referred to their fraud department. However, I have not heard back from carphone warehouse. I have even faxed through a letter of complaint to their Data Controller, but have not heard back. Further letters were received from Carphone Warehouse addressed to this non-existent person.
Today, I just received 4 letters addressed to this non-existent person at my address. One of such a letter was opened and appear to be from Carphone Warehouse's creditor acting on its behalf to collect overdue money. I have naturally written back to Carphone Warehouse and its creditor to confirm the non-existent person has never lived at my address (I am the owner) and has no association with any household members whatsoever.
However, what protection have I got (e.g. under the Data Protection Act[1998]). Note that Carphone Warehouse did not seem to have acted upon my verbal and written notifications that the person they tried to write to does not exist. Would anything bad appear in my credit file now that this non-existent person is owning Carphone Warehouse a large sum of money? If so, what can I do to remove such person's bad records from my credit file? Do I have to report to the police?