In my business we take credit cards and due to the type of business we are in we have had zero fraud in 15 years. We therefore don't ask for the security code as this gives out customers extra protection.
We have been paying £17/month for the machine rental.
Now they tell us that we must change to a new machine which is £23/month and the security code will be mandatory.
Is this a scam or is it real? What are the options? Currently we use the same card processor as our main bank.
Virtually all our business is 'customer not present'.