Can anyone please advise me on the following pension question?
I took early retirement in 97, and started taking my main company pension at that time. I also had contributed to AVCs with Eagle Star, and was advised by the broker not to take that pension component unless I really needed the money, which I didn't (bad advice as it turned out, but still).
Now, at 65, I wish to take that pension and accepted Eagle Stars offer. Oddly, they said I should have taken the AVC pension at the same time, and therefore the pension payments would be back dated to '97. However, in their response to my acceptance of their offer they then stated that a Market Value Reduction was being applied to contracts such as mine. As this amounted to about 20% of the value of the entitlement I was somewhat taken aback, and now find that they have subtracted this not insubstantial sum of money from the back payment.
I am about to complain to them about their action, but am unsure of my rights and of the proper procedures to follow. Any guidance would be gratefully appreciated.
Thankyou in advance Tony H