Unacceptable lateness of Pension Scheme Accounts.

Jan 08, 2004 7 Replies

I am trustee to a small Final Salary pension scheme. The scheme's year end is 31st May. I understand it is the trustee's responsibility to approve and sign the accounts within 7 months of the year end, which means by 31st December in our case. Despite continual chasing by the trustee's, it was December 17th when the accounts were finally recieved, and with the Xmas holidays causing some of my colleagues to be unavailable after December 19th, reading, understanding and approving the accounts in time to be posted back became a frantic rush against time. There was far too little time to digest figures and ask questions.



We Trustee's take our responsibilities seriously, but surely the pension companies themselves must make some effort to make our task achievable. Are our experiences abnormal? Should we complain (and if so, who to)? Is there anything we can do next year to avoid the same thing happening?



Any and all comments and suggestions will be most gratefully recieved.


Can't you get someone else to do the accounting?

I am having a similar problem with my pension provider. I was due to start receiving my pension and getting the tax free lump sum at the beginning of December. Despite all the paperwork being returned in November, I am still waiting. The standard reply has been that there is a backlog of 10 to 15 working days in all adminstration dealings, with the 2 weeks around Christmas and New Year not being counted as working days. I often wonder how some of these organisation would survive in the commercial world!

Maybe, but the pension co must still provide the figures.

The problem with administration seems to have been caused by the introduction of stakeholder pensions. The charges on these and other similarly charged schemes are capped at 1% p.a. and this is not enough to fund all the salaries of the insurance company's staff, so some have had to go.

Rob Graham

Maybe by keeping the top staff on ridiculously high salaries and getting rid of the staff that do the work and are less incompetent?

Maybe by keeping the top staff on ridiculously high salaries and getting rid of the staff that do the work and are less incompetent?

Could be

Rob

Then you were quite entitled to take more time, and visit any consequences on those who were late.

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