Hi,
I've recently upgraded from simply accounting 8.5 to 9.0a. In the old version, I had a custom invoice designed in Crystal reporting that would display a subtotal, two taxes (in Quebec, we have GST and QST) and then a total. Since the migration this doesn't seem to work.
The taxes show up okay in the Sales window of Simply Accounting, but on the report I get a subtotal, then 0.00 for the GST and 0.00 for the QST and a total which is actually the correct after tax amount.
I tried to have Crystal calculate the values directly on the form using formulas based on the subtotal, but that didn't work, the GST and QST still show as 0.00
I checked the .csv files that Crystal uses for the data and the values for both taxes say 0.
Please help, is there a problem with the database? How to fix? Does it have to do with the new method of indicating taxable items?
Any wisdom would be appreciated.
Craig