Using PT Complete 2008.
How can we remove customers have not paid? We just want to get rid of them. We are not going to try to collect anymore.
Thanks
Removing Non-paying customers
Jan 06, 2009
1 Replies
First you have to write them off. Enter a negative invoice for the total that credits accounts receivable and debits BAD DEBTS Expense. Document this carefully for tax purposes if it's a material amount.
Then you should do a 0 Receipt to be able to check off all the invoices and the write off. Otherwise they'll show up for all time in your A/R reports.
That's how I do them.
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