We have a few dormant customers with small credit balances. They keep showing up in our A/R and of course affect our A/R totals. How can we zero these out?
What entries do we make in Peachtree?
thanks for your help
- peter
Zeroing customer credit balance
Feb 08, 2008
4 Replies
Enter a sales invoice for that customer equal to the credit balance. Post the invoice to Bad Debt instead of your income account. Then go into Receipts and apply the old credit balance to the new invoice to create a zero payment.
Thanks, I'm not clear on how I post the invoice to Bad Debt.
- peter
ah ha! I found it, Need to click Journal to display the Bad Debt Account.
That is one way to do it. I have my invoices display 2 lines so all I have to do is change the account in the body of the invoice without having to use the Journal button.
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