account balance still showing after manual adjustment?

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as i stated in my original post, i have already applied the credit to the account but the invoice balances are still showing up.

kevin

If you applied a NEW credit AR, instead of applying it against the original debit, then both the credit and debit adjustments have a balance. The net of the two are $0, but the system will apply them unless you tell it to. Click the Receivables button, then click Adjust to adjust the specific receivables balance to $0.

yes herb, i believe that is what we did - we created a brand new credit adjustment that was not associated at all with the original debit adjustment, when we should have seleced the balance created by the original debit adjustment, and applied the credit to it. how can i remove this credit adjustment so we can re-do it? is there some way of doing this in manager, or can i remove everywhere in the database where data for this transaction was written to the tables?

thanks, kevin

Don't do it in the database to much room for error. Just adjust the credit by issuing a debit to it. Then go to your debit and issue a new credit to it. Basically, adjust your adjustments!