Hello All....
We are having problems with payments of the Global Customers that are booked correcty in RMS Store Ops and never are taken out of the balance at RMS HQ, the payments receipts appear in the journals in the HQ, but the transactions are not booked on the customers accounts. We used already our incidents with Microsoft and they sent several scripts and pathes in the past that were supposed to solve this problem, and now I'm already having my doubts regarding this software, since this is going on since last year that we bought the software. Anyone familiar with this problem, or maybe anyone that can help us ???
Thanks in advance.
Jose Lugo Aruba, Dutch Caribbean.