I've just sold 2 dog beds for $230, and accepted payment. I don't have the beds in stock, so RMS has correctly back ordered them, with an associated cusomter record. However, it won't let me apply a payment of the credit card type. When I attempt to save the tender, I'm informed that I can't over-tender for credit cards. RMS help seems to indicate that I should just be able to tender the amount, but it's not working like that over here!
I haven't set the option to require full payment at time of back ordering because I want to use my discretion when and how much I require as a back order deposit.
How should I be handling this situation?
Thanks, as usual.
Malcolm Smart